Tax return FAQs
How much do we charge
Our base rate is $99 per individual tax return this year. Extra charges may be applied on complex items including rental properties, complex deductions, business/personal services income, share trading activities and Fee from Refund services. If you don’t have any of these, normally the base rate would be applied for your tax. The entire fee is a 100% allowable deduction on your next year’s tax as well.
We believe a good accountant is much more important than a good price!
What’s an interview for a tax return
We will go through a comprehensive list of questions to make sure that we don’t miss any allowable deductions and tax offsets for you. Rather than filling out the tax return for you quickly as many agents do, we look into every detail carefully and prepare your tax return properly, this is how we can maximise your return as much as possible as legislation allows.
A standard meeting takes around 30~45 minutes, this is the minimum time required to ask all the relevant questions. If your previous tax agent used to complete your tax return in 10 minutes, you might have been losing a lot of deductions without even realising about it.
During the tax season (July to October), our normal working hours are Mon – Sat, 9am to 6pm. However we DO open for late appointments till 8pm (by appointment). It is best to call us first to arrange a time for a meeting before you come.
How long does it take to get tax back
The vast majority of tax returns are completed by ATO within 2 weeks only. However sometimes it can take up to 30 days for ATO to process the tax return. We will make sure to do all things necessary to help you get your tax refund as quick as possible.
What info do I need to do my tax return
Please view our checklist for a standard tax return.
I can’t find the information I need, what do I do?
We can download income details from the ATO database for you in most cases. These documents include PAYG Payment Summaries (group certificate), interest earned from your bank, dividend income information, Private Health Insurance details etc. Please simply contact us if you need any assistance.